The Leveraged Services group delivers platforms of Global IT Solutions for various organizations affiliated with and within Indiana University. These platforms allow organizations to develop, run, and manage services to end users without the complexity of building and maintaining the core common elements typically associated with developing and launching a service.
Platform solutions provided by Leveraged Services have been architected to be flexible and secure. These platforms are developed to be extremely scalable and highly reliable to enable organizations to integrate with these solutions quickly and securely.
All of our platform solutions are designed with multi-tenancy as a core requirement. This multi-tenant architecture allows every organization a dedicated share of the platform solution including its data, configuration, user management, tenant individual functionality and non-functional properties.
Our platform solutions are designed to identify, understand, and comply with the considerable number of University IT Policies, regulations and standards which affect how organizations operate.
Leveraged Services Platform Solutions are developed with engineering intellect from across the globe while considering the challenges facing aspiring global organizations within IU and identifying the practices that will help them become successful on the world stage.
Leveraged Services follows an agile methodology to help our engineering teams respond to unpredictability through incremental, iterative work cadences, known as sprints. We rely on empirical feedback, team self-management, and strive to build properly tested solution increments within short iterations.
"Utilizing collaborative services, we will provide efficiencies to lower the cost of computing and help return technology resources back to the teaching and research mission of the University"
The College of Arts and Sciences recently moved various organizations into the Global and International Studies Building. After our discovery and analysis phase it was determined that leveraging the IU Print (MPS) platform, the College of Arts and Sciences will save over $34,400 annually and reduce their CO2 emissions by 17,855 lbs.
IU Physical Plant administrators on both the Bloomington and Indianapolis campuses, utilize the mobility platform to securely manage their fleet of over 400 iOS mobile devices. The mobility platform enables Physical Plant administrators to carry out their mobility vision to bring greater efficiency and effectiveness to their organization while meeting University IT-12.1 compliance requirements.
Utilizing Microsoft’s System Center Configuration Manager, the Global ConfigMgr Platform provides robust management for over 20,000 Windows devices across all campuses at Indiana University. The platform offers a standard Windows operating system image that promotes uniform principles on all machines independent of manufacturer. As a secure agent based solution, this platform allows tenants the ability to deploy software, set compliance settings, and manage their assets. Tight integration with Microsoft WSUS and anti-malware, rounds out the platform and gives administrators secure management of servers, desktops, laptops, and tablets both on and off campus.
The Apple Device Management Platform leverages the Casper Suite, created by JAMF Software, to provide IU organizations the ability to securely manage their Apple devices. The platform provides imaging, software deployment, security updates, and integration with Apple’s Volume Purchasing Program (VPP) and Device Enrollment Program (DEP). In addition, tenant administrators have access to detailed hardware and software inventory, GSX integration for warranty lookup, remote control, and configuration profile management.
The Global Secunia Corporate Software Inspector (CSI) Platform provides services to more than 60,000 clients across Indiana University. The CSI Platform identifies thousands of known programs on clients, checks for missing security patches and vulnerabilities in those programs, and reports back to administrators who are supporting the devices with information on how to update.
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